HomeZoom Commander › Zoom Commander - Firewall Setup

Before using Zoom Commander, the installed firewall software must add an exception to allow Zoom Commander to use incoming and outbound TCP/IP (Internet/Intranet) connections.

Zoom Commander automatically adds an exception to grant it access through the Windows firewall during the installation process. The information below can be used to manually grant firewall access.

 Windows Firewall
Below are the steps required to add Zoom Commander to the Windows Firewall exclusion list.

  1. Click the Windows Start button, open the Windows Control Panel and search for the Firewall and click 'Allow a program through Windows Firewall'


    With Windows 7 onwards, simply type 'firewall' into the Windows Start Menu's search box.

  2. Depending on how the firewall setup page was opened, you may need to click the "Allow a program or feature through Windows Firewall" link highlighted in the screenshot below:


  3. If UAC is enabled, click the 'change settings' button highlighted in the screenshot below:


  4. Click the "Allow another program" button highlighted in the screenshot below:


  5. Click the "Browse" button as highlighted in the screenshot below:


  6. Using the file browsing dialog, locate Zoom Commander's "zcommander.exe" executable file (installed by default under the 'Program Files' folder) and click "Open".

  7. Select the new Zoom Commander entry and click the "add" to add Zoom Commander to the exclusion list:


  8. Double check that both "Home/Work (Private)" and "Public" check boxes are ticked as highlighted in the screenshot below: